INTRODUCTION

Clifton Gas (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our services and visit our website.

INFORMATION WE COLLECT

We collect various types of information to provide and improve our services:

1. Personal Information: This includes your name, contact details (email, phone number, address), and payment information.
2. Technical Data: Information about your device, browser type, IP address, and usage patterns when you visit our website.
3. Transactional Data: Details of products and services you have purchased or inquired about.
4. Communication Data: Information you provide when you contact us, including emails and phone calls.

HOW WE USE YOUR INFORMATION

We use the collected information for various purposes:

1. Service Delivery: To process orders, deliver products, and provide services.
2. Customer Support: To respond to your inquiries, requests, and provide support.
3. Marketing: To send promotional materials, updates, and special offers (you can opt-out at any time).
4. Improvement: To analyze and improve our website, products, and services.
5. Compliance: To comply with legal obligations and protect our rights.

DISCLOSURE OF YOUR INFORMATION

We may share your information with:

1. Service Providers: Third-party vendors who help us with delivery, payment processing, and other operational functions.
2. Legal Obligations: Authorities or legal entities when required by law or to protect our legal rights.
3. Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.

DATA SECURITY

We implement robust security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

YOUR RIGHTS

You have the right to:

1. Access: Request a copy of the personal information we hold about you.
2. Correction: Request corrections to any inaccurate or incomplete information.
3. Deletion: Request the deletion of your personal information under certain conditions.
4. Opt-Out: Unsubscribe from marketing communications at any time.

COOKIES

Our website uses cookies to enhance your experience. Cookies are small data files stored on your device. You can control the use of cookies through your browser settings.

THIRD-PARTY LINKS

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these sites. We encourage you to review their privacy policies.

CHANGES TO THIS POLICY

We may update this Privacy Policy periodically. Any changes will be posted on our website, and the revised policy will take effect immediately.

CONTACT US

For any questions or concerns regarding this Privacy Policy, please contact us at:

Clifton Gas
Vienna Court, Ground Floor, State House Road,
P.O Box 48021-00100, Nairobi, Kenya
Ndonya-Ngaria Mlango, Eldoret-Kapsabet Road
P.O Box 48021-00100, Nairobi, Kenya
Call: 0798 400 800
Email: info@cliftongas.com

ACKNOWLEDGMENT

By using Clifton Gas’ services, you acknowledge that you have read, understood, and agreed to this Privacy Policy.